Skip bin hire is a search-first industry. When someone needs a bin they Google it, click the first result, and book. There is no brand loyalty, no word of mouth moment, just whoever shows up first. Elite Waste had zero online presence, which meant they were handing customers directly to competitors every single day.
The market made it even harder. Aussie Industries and Purple Cow had years of SEO authority and brand recognition behind them. Breaking into search results across a 50km service area without a single page of existing content meant we had to be smart, not just loud.
On top of visibility, the booking system had to work properly from day one. Skip bin pricing changes based on location, bin size, and hire duration. Customers needed accurate pricing for their suburb without picking up the phone, and the system had to handle spam, route enquiries correctly, and feel effortless on mobile where most of the traffic comes from.