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Privacy Policy

Last Updated: 29/1/2025

1. Introduction

Xpert Start (operated by M.A ABBOUD & M GAZILAS, ABN: 84 975 008 262) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related applications (collectively referred to as the "Service").

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide when using our Service, including:
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- Full name
- Email address
- Phone number
- Business name and ABN
- Billing and shipping address
- Payment information
- Project requirements and preferences
- Communication history
- Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

- IP address
- Browser type and version
- Device information
- Operating system
- Page views and navigation
- Time spent on pages
- Access times and dates
- Referral sources
- Network location
- Connection information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include:

- Essential cookies for site functionality
- Analytics cookies for performance measurement
- Marketing cookies for personalization
- Third-party cookies for additional services
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You can modify your browser settings to decline cookies, but this may affect certain features of our Service.

3. Use of Information

We use collected information for:

- Providing and maintaining our Service
- Processing transactions and payments
- Communicating with you about services
- Sending administrative information
- Providing customer support
- Personalizing user experience
- Analyzing and improving our Service
- Marketing and promotional purposes
- Legal compliance
- Protecting our rights and preventing fraud

4. Information Sharing and Disclosure

4.1 Service Providers

We may share information with trusted third parties who assist us in:

- Payment processing
- Website hosting
- Data analytics
- Email delivery
- Customer support
- Marketing assistance

4.2 Legal Requirements

We may disclose information:

- To comply with legal obligations
- To protect and defend our rights
- To prevent or investigate possible wrongdoing
- To protect personal safety or property

4.3 Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your information, including:

- Encryption protocols
- Secure servers
- Regular security assessments
- Access controls
- Staff training

However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Object to processing
- Withdraw consent
- Receive a copy of your data
- Lodge a complaint with authorities

7. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

- Posting the new policy on our website
- Sending an email notification
- Displaying a notice in our Service

10. Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

11. Contact Information

For privacy-related inquiries:

- Email: info@xpertstart.com.au
- Phone: 0401916644

12. Governing Law

This Privacy Policy is governed by Australian law. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.

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info@xpertstart.com.au
0401916644
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